search:
 

FAQ's

How do I get WinGuard to reset the password on a locked program once its been authenticated and then closed by the user?
Activation What's the default password?
How do I get a new keycode / re-download software
Canceling the password dialog doesn't work
Cannot lock a specific Program
Terms of Use
Privacy Statement

How do I get WinGuard to reset the password on a locked program once its been authenticated and then closed by the user?
All you need to do is install the update (issued Feb-07-2017. To do this click the Update option in the WinGuard Pro group on your Start Menu, or, click the Update option in the WinGuard Pro configuration app (also on the Start Menu).

Back to Top

Activation

After you purchase the software you are sent an Activation serial number by email. Cannot find it? Check Junk, Spam folders. Next, Open WinGuard Pro from the program group on your Start Menu. Enter your password when prompted. The program loads, you'll see on Program Lock tab a link on the right reads Activate, click this. Copy the serial number from the email and paste it in the Activation dialog, click OK. Winguard restarts, password entry appears. Next it should read Activated.


Back to Top

What's the default password?

For WinGuard Pro 2016, there may not be a password, so just click Continue / OK and the program will resume. Otherwise use: letmein
Back to Top


How do I get a new keycode and re-download software?

Email us your order number and we will issue a new one.
You can download the software from the download products page.
Back to Top


Canceling the password dialog doesn't work

Some program tasks are Administrator and WinGuard cannot close them automatically. You can close the manually by click the button next to Cancel. Just right click the program task in the Taskbar and click Close, return to the password dialog and click Cancel.
Back to Top


Cannot lock a specific Program

WinGuard only blocks the exact match of the Window Title. For example:“Microsoft Word - Document 1”. Simply entering “Microsoft Word” would not work. The best thing to do is open the application you want to lock and on the on Tasks tab of WinGuard Config tool, click browse and add/lock the program that way.Also, putting the program in Startup may make the program load twice, as it already has a load entry in the registry.Final thing to try is, open Config tool, on Tasks tab, uncheck the option “Enable Task lock", click Apply, then recheck it and click Apply and close. Restart your computer.
Back to Top

Terms of Use
We welcome you to try out the WinGuard Pro for 30 days. After-which you can then order for a full license. The full license will enable you to use WinGuard on the number of PC's you specify (in the Quantity field at Checkout).
Users that upgrade to the full license also receive unlimited features. Ordering a license lifts this limit and gives you greater flexibility, whilst at the same time; using a legally activated license for your needs.
Back to Top

Privacy Statement

We don't collect, store or pass on your email address or any other details about you, or anything of the kind.

We use PayPro to process orders - They use Secure Servers (SSL). You can check the Server Security Certificate by clicking the Padlock icon on the Address bar (when placing an order).

Our website does not use cookies or anything or the kind. It does not advertise other products, other than our own.
Back to Top

© 2017 WinGuard Pro TM Terms of Use | Privacy Statement